> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voicebot.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base

> Upload and manage reference materials for your assistants

<Frame>
  <img src="https://voicebot-cdn.s3.eu-central-1.amazonaws.com/dashboard/knowledge-base-overview.png" alt="Knowledge Base Overview" />
</Frame>

## Document Management

Upload and manage documents that your assistants can reference during conversations. These documents serve as a knowledge source for more accurate and contextual responses.

<Note>
  Files uploaded to the knowledge base are processed and made available to your assistants automatically.
</Note>

## Supported File Types

<CardGroup cols={2}>
  <Card title="PDF Documents" icon="file-pdf">
    Professional documentation and reports

    Supported extension: `.pdf`
  </Card>

  <Card title="Markdown Files" icon="file-code">
    Technical documentation and guides

    Supported extension: `.md`
  </Card>

  <Card title="Word Documents" icon="file-word">
    Business documents and reports

    Supported extensions: `.doc`, `.docx`
  </Card>

  <Card title="Plain Text" icon="file-lines">
    Simple text documents and notes

    Supported extension: `.txt`
  </Card>
</CardGroup>

## File Upload

<Frame>
  <img src="https://voicebot-cdn.s3.eu-central-1.amazonaws.com/dashboard/knowledge-base-upload.png" alt="Knowledge Base with Uploaded Files" />
</Frame>

### Upload Methods

<CardGroup cols={2}>
  <Card title="Drag & Drop" icon="hand-pointer">
    Simply drag your files onto the upload area

    Files will be processed sequentially
  </Card>

  <Card title="File Browser" icon="folder-open">
    Click 'Upload Files' to select multiple files

    Choose files from your computer
  </Card>
</CardGroup>

### File Management

After upload, you can:

* View uploaded files
* Download files for reference
* Delete individual files
* Monitor processing status

## Best Practices

<CardGroup cols={3}>
  <Card title="File Organization" icon="folders">
    Keep related documents together for better context
  </Card>

  <Card title="Regular Updates" icon="rotate">
    Keep your knowledge base current and relevant
  </Card>

  <Card title="Quality Content" icon="star">
    Ensure documents are clear and well-formatted
  </Card>
</CardGroup>

<Note>
  For optimal results, ensure your documents are well-formatted and contain clear, relevant information that your assistants can reference during conversations.
</Note>